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Reading audit logs

Each audit log entry contains the following fields:

FieldDescription
TimestampUTC datetime of the action
ActorThe user who performed the action (name, email, role)
ActionThe type of event (e.g. license.suspended)
Entity typeThe type of object affected (e.g. License, Reseller)
Entity IDThe unique ID of the affected object
Entity nameHuman-readable name (e.g. reseller company name)
IP addressThe IP from which the action originated
DiffA before/after snapshot of changed fields (for update events)

Diff view

For update events, clicking on a log entry expands a diff panel showing which fields changed and what the values were before and after the change. Sensitive fields (passwords, API keys) are always redacted in the diff.

System-generated events

Actions triggered by automated processes (WHMCS webhooks, license expiry checks, scheduled jobs) appear with actor set to system rather than a named user.